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Support

As you transition to Teams Phone, know that ITS is dedicated to ensuring you feel supported throughout the process. The Teams Phone Resource page is available for convenient, self-service assistance or explore virtual and in-person ITS support options.

In-Person Support (Weekdays, 8:00 AM - 5:00 PM)

Prefer face-to-face support? Each campus has NU ITS walk-in locations where you can get hands-on help. Our NU ITS Help Desk staff are available to assist you Monday-Friday from 8:00 AM to 5:00 PM (unless otherwise listed) at the following locations:

  • UNK: Calvin T. Ryan Library - Circulation Desk
  • UNL: Love Library South, Room 31 (8:00 AM - 7:00 PM) and Dinsdale Learning Commons
  • UNO: Criss Library First Floor - First Floor

Submit a Phone Service Request

To submit a phone service request and track its progress in the NU Support Client Portal, use the buttons below. 

Departments who have not yet migrated:

VoIP Phone Request

Departments that have completed migration:

Teams Phone Request

Project Contacts

Please direct questions about this project to:

Teams Phone