The University of Nebraska receives a considerable volume of requests from third parties (such as lenders, property managers, pre-employment screeners, and government assistance agencies) to confirm current and former employment and/or income status. Historically, these verification requests arrive by phone, email, fax, and even postal mail, and are processed by our HR and Payroll team members, but as of September 2025 these services are going to be provided through TrueConfirm.
To ensure privacy and compliance, all verification requests must be submitted online through this service. Our HR staff will not process employment, income, or government assistance verifications by phone, email, fax, or mail. If you need assistance, please contact the TrueConfirm customer support team at support@trueconfirm.com. Further instructions and frequently asked questions are below.
Information for Employees
As a current employee of the University of Nebraska System, you will also have access to the TrueConfirm Employee Dashboard. The dashboard will be available upon implementation and is located at www.TrueConfirm.com. This tool is not required for you to receive a verification; however, there you can:
- Access your current verification report
- Enable notifications
- Manage your privacy settings
- Generate form letters
This partnership significantly improves the verification experience for both our employees and the organizations that require employment confirmations. The transition to TrueConfirm aligns with the University's Strategic Plan Pillar 5: Extraordinary Stewardship & Effectiveness. This partnership demonstrates our commitment to leveraging technology that enhances security, efficiency, and convenience while protecting your personal information.
Data Sharing
The data to be shared with TrueConfirm is standard employment & income information, home address, and the last four digits of the Social Security Number. The data is encrypted and secured. All employees can utilize SAP Firefly Employee Self Service to enroll and withdraw from the data file sharing process.
- Employment or income verifications cannot be completed by TrueConfirm for employees who have withdrawn.
- Employees who previously withdrew but now want verification services can re-enroll at any time through Firefly. Once enrolled, the data will flow to TrueConfirm.
Information for Third-Party Verifiers
Employment and income verifications for our employees come from many different sources; these include Lenders, Pre-employment and background screeners, Property managers, Government assistance, and social service agencies. We call these third-party requesters “Verifiers."
To request a verification for one of our current or former employees, you will need the following information:
- University of Nebraska (company name)
- Employee’s first and last name
- Employee’s date of birth
- Last 4 of the employees’ Social Security Number
- If requesting income verification, an employee signed authorization document allowing you to request their income
To ensure privacy and compliance, all verification requests must be submitted online through this service. Please visit TrueConfirm at www.trueconfirm.com and follow the instructions to get started.
Employee Dashboard Instructions
Who is TrueConfirm?
We partner with the University of Nebraska to verify your employment and/or income information to authorized third parties. These "verifiers" include lenders, employment screeners, property managers, and government assistance agencies.
We securely and confidentially provide our verification reports only to authorized verifiers that have a legally permissible purpose to obtain your information.
If a third party requires a verification of your employment or income, simply direct them to trueconfirm.com, where they are credentialed and can securely request a verification for you.
TrueConfirm Employee Dashboard
As an employee of the University of Nebraska System, you also have access to the TrueConfirm Employee Dashboard. This tool is not needed for you to receive a verification, however there you can…
- Access your current verification report
- Enable notifications
- Manage your privacy
- Generate form letters
Get Started
Simply go to www.trueconfirm.com and click on the "Get Started" button and indicate that you are an "Individual/Employee". You will be prompted to create an employee account and will need to provide the following information...
- Your full name
- Your date of birth
- The last 4 digits of your SSN
- Your email address
- If you are an active employee with a corporate email address, please provide this email for instant id verification
- If you are an inactive employee or do not have a corporate email address, you may register with a personal email address. When you do, you will be asked to provide the following company code... Company code: YSFLFJ
Frequently Asked Questions
Who is TrueConfirm?
TrueConfirm handles employment and income verification (VOE/VOIE) requests for your current and former employees.
Is there a cost for verification fulfillment?
- No cost to you or your employees.
- No cost for social service and government assistance agencies.
- A fee is charged for commercial verifiers (e.g., banks, mortgage lenders, background screeners). This is TrueConfirm's primary revenue source.
Who do I contact with questions or if the verifier experiences issues/delays?
Are there any exceptions to what verifications TrueConfirm can fulfill?
- Forms requiring that they be mailed back via USPS or needing a wet signature/notarization may need manual handling by the University Human Resources Office.
- The following items typically cannot be handled by TrueConfirm:
- Disability
- Garnishments
- Workman's compensation
- Unemployment claims
- Loss of wages
- Subpoenas or attorney inquiries
- If TrueConfirm receives a request they cannot handle, their support team will redirect to the campus specific human resource offices.
If TrueConfirm says my data is missing, what should I do?
- Check your SAP Firefly ESS Employment Verification Tile to enroll in data sharing
