Call Our Service Center
888-215-4321 (Toll Free)
M-F 8 a.m. – 5 p.m. CST
- News Release #1 - Breach announcement, May 25, 2012
- News Release #2 - Notification regarding parent and employee data, May 27, 2012
- News Release #3 - Individual identified in breach, May 30, 2012
- News Release #4 - Call Center opened, June 1, 2012
- Presentation to Board of Regents, June 8, 2012
- Letter to Bank Account Holders
- Letter to NU employees
- Letter to current NU students
- Letter to Applicants
- Letter to Parents
Dear University of Nebraska student:
On Wednesday night, May 23, a security breach of NeSIS, the university-wide student information system, was detected. NeSIS (known as MyRed at UNL and NCTA, MyBlue at UNK, mavlink at UNO and myrecords at UNMC) contains Social Security numbers, date of birth, address, grades, financial aid and housing information for current students. If you filed for federal financial aid in the last three years and were required to provide parent personal or financial information on the FAFSA, the parent’s information is included in the system.
We are working with authorities and an outside security firm to help analyze the level of risk of personal information being misappropriated and to make recommendations for any additional safeguards that are needed.
Authorities have identified an individual who they believe was responsible for the recent security breach. UNL Police have seized computers and related equipment and that equipment is undergoing analysis.
What you can do now
- We recommend that you contact one of the three primary credit reporting agencies to place a free Initial Security Alert (90-day) to your credit report. This can be done online or via phone and will alert you to any attempt to establish or extend credit in your name. The three companies are TransUnion (“ Fraud Alert”) (800) 680-7289, Experian (“Initial Security Alert”) (888) 397-3742 or Equifax (“90-day Fraud Alert”) (800) 525-6285. You need only register with one agency and the others will be alerted.
- If you have a bank account associated with your student information account, you should have already received an advisory notice. Monitor your bank accounts carefully and report any suspicious activity to your financial institution immediately.
- Follow updates on the situation and access additional resources, including a video on using fraud alerts, at our website:http://nebraska.edu/security. In addition, you can submit questions and comments regarding this incident at the website. We will monitor these comments and respond to all questions submitted as quickly as possible.
- A telephone service center will be instituted in the future to assist employees, students, parents and alumni whose personal information may be at risk. Check the website for information on contacting the service center.
We appreciate your patience as we work through this difficult situation.